Who do I call
- I have an idea for a course related project involving technology
- I have some digital materials and would like help using them in my class
- I would like to develop new materials for my course but don’t have the technology know-how
- I need some training with a technology that I hope to use in my teaching
- I would like to discuss the purchase of hardware or software that would enhance my teaching
- I have a concern about the equipment available in the classroom
- I need immediate help with equipment in the classroom
- Something is wrong with the computer in my office
- I would like some additional software to be installed on the computer in my office
The Curricular Technology Specialist who supports your department is the best place to start. The CTSs will consult with each other about how to best support your needs given our strengths, experiences, and interests.
The Curricular Technology Specialist who supports your department is the best place to start. The CTSs will consult with each other about how to best support your needs given our strengths, experiences, and interests.
The Curricular Technology Specialist who supports your department is the best place to start. The CTSs will consult with each other about how to best support your needs given our strengths, experiences, and interests.
The Curricular Technology Specialist who supports your department is the best place to start. The CTSs will consult with each other about how to best support your needs given our strengths, experiences, and interests.
Contacting your CTS to talk about the hardware or software and its pedagogical application is the best way to ensure that the implementation of the technology will best fit its desired use. ITS Support Teams are generally in charge of acquiring, licensing, and installing software in offices, labs, and classrooms. The CTS you consult with will work with ITS to make arrangements and provide support.
Classrooms with AV equipment usually include a VCR, DVD Player, computer, and projector. You can see the equipment available in each classroom here. If you would like to request changes to the equipment in a classroom you may contact Ralph Helt, director of the AV Center at 269.3121. Problems that you encounter with the equipment in your classroom can also be reported to the AV Center. Please be sure to relate as many details as you can about the issue you encounter.
Your first step is to call the AV Center at 269-3121. The technical support assistant in the building office may also be able to address the issue.
IT Support teams are available to resolve issues that you encounter with your office machine. Network connectivity, hardware failures, software errors, printing trouble and the like can be reported to your IT Support team by calling the Helpdesk (x4400) or by visiting help.grinnell.edu.
If the software you require is not course related please consult with your IT Support team to arrange the acquisition and installation.
